Frequently Asked Questions

Please read our FAQ before sending us a message.

The postage and packing charges are automatically calculated at the checkout, based on the size and weight of the item(s). Orders containing multiple items benefit from reduced costs for second and subsequent items.

We can accept payments by cheque, direct bank transfer and by PayPal. You can use PayPal even if you don’t have a PayPal account simply by entering your credit or debit card details in the secure PayPal page.

Orders are normally shipped within 24 hours. While the Covid-19 restrictions are in place this may take a little longer as the posting of packages is done in batches when our shop manager is able to access the local post office which has limited opening times.

This web site is secured by an SSL (Secure Socket Layer) Certificate which encrypts all data both to and from the server and your browser. The PayPal checkout is similarly secure.

The Newfoundland Club have robust protocols in place to comply with the General Data Protection Regulations and we will never share your details with anyone outside the Club (except as we may be compeled to do so by a legally authorised entity).

Yes. We have different postage and packing rates for shipping to the EU and to the rest of the World. Our checkout should automatically recognise your location.

You will receive an email with confirmation of your order and you can request a formal invoice from

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Call Us

01353 665280


Shop Manager

Rachel Hutchinson
1, Langham Way